It was just a fine choice for a quick stay in Hanoi with decent value for money. The reception staff were friendly and helpful when I had a small issue extending my stay. Try to communicate your needs clearly to avoid any confusion.

One simple answer, yes or no?

The staff were extraordinary always welcoming and genuinely eager to assist us. Plus the breakfast offered a fantastic variety that made for a perfect start to our days.

Plumbing issues sometimes affected hot water availability which could be bothersome but didn’t detract too much from our overall enjoyment.

The stunning decor and cozy ambiance really made our stay extraordinary. Plus, the room service was prompt and good!

I truly admired the charming vintage-inspired decorations throughout the hotel, which added a lovely touch of warmth and elegance. The common areas were well-maintained and easily accessible, making my stay comfortable and delightful as a senior traveler.

Improve the soundproofing in the rooms for quieter stays.

Amazing staff made our stay special!

We loved our time here! The staff were super friendly and always knew our names. Plus, the breakfast spread was awesome, with a good mix of Western and Asian dishes. Our connecting rooms were comfy and clean, but it got a bit noisy at times with street sounds. Overall, a fantastic experience!

The charming vintage-inspired decorations added warmth, but the room was a bit dark.

The charming vintage-inspired decorations throughout O'Gallery Premier Hotel & Spa added such warmth and elegance, making me feel right at home. The common areas were easily accessible, ensuring my stay was both comfortable and delightful as a senior traveler.

Improve the soundproofing in the rooms.

Would definitely recommend for resting at all

Spacious room, luxurious amenities, the staff were incredibly helpful in sorting taxis and tours, making our stay memorable and enjoyable.

Don’t have any issues at all.

Staying in the Royal Suite with Balcony, breathtaking city views during mornings took this experience to another level. The bathroom features exquisite marble finishes that made getting ready feel like a luxury event.

Both Deluxe rooms I occupied lacked windows, making them feel a bit cave-like. A minor inconvenience was the toilet paper disposal policy. it might take some getting used to, especially if you're accustomed to flushing everything.

the balcony wasn't usable which sucked, but the breakfast was tasty! staff went above and beyond to help us enjoy our stay, and the location was super convenient close to everything! loved the neat decor!

The location offers incredible convenience, allowing easy access to local attractions and vibrant street life. Breakfast was impressive, with a variety of options including homemade jams that added a delightful touch. However, noise levels were a significant concern, particularly due to loud footsteps and doors in the hallways. The rooms, while beautifully appointed, suffer from soundproofing issues that detracted from an otherwise pleasant experience.

a birthday surprise made perfect thanks to exceptional staff and delightful food

Incredible hospitality, exceptional staff!

Charming, charming, charming.

The vintage-inspired decorations throughout created such a warm and inviting atmosphere! Greeting us by name and going above and beyond to ensure we felt welcome. The breakfast was a culinary delight, offering a delicious variety of options that catered to everyone's taste.

would recommend ❤️🥰